I guess it's true, too that a facility has to be careful what they say when a potential employer calls to check the facts on the application.
I hear you regarding the drama ,too. When a repo truck pulls onto the property at the LTC there is almost a total work stoppage and the building almost tilts as all concerned staff run to the front windows to see if it's their car going up on the flat bed. And the calls from the bill collectors-many of the staff won't get on the phone and demand these people stop calling them at work as is their right. I have had some callers get really nasty with me when they called looking for someone on their day off.
Many of us are extremely underpaid for the work we do and the responsibility we carry but I don't have much sympathy for anyone who is in such a position because they have truly made poor choices. Some of these people spend more a month on lunches , nail and hair care and cell phones then my car payment.