Sue Grey had used the product before, so she knew what to expect when she purchased a bottle of Super Colon Cleanse at a Woodland Hills CVS drugstore. Inside should have been 240 little gray capsules.
But when Grey, 57, opened the sealed bottle at her Calabasas home, she found that it contained the painkiller Motrin plus some strange-looking discs that resembled slices of dried sausage.
She and her boyfriend, Kip Green, immediately returned to CVS and notified the manager. With the manager looking on, they pulled another sealed bottle of Super Colon Cleanse from the shelf and opened it.
This time they found a prescription anti-seizure medicine called Depakote, which is used to treat bipolar disorder, epilepsy and chronic migraines.
Michael Kessler, president of Kessler International, a New York firm specializing in investigation of product-tampering cases, said it's very difficult to know how many such incidents occur each year.
This really bothered me. If you try a new product you have no idea what it should look like,
"Many times, a company will do everything it can to hush it up," he said. "For this reason, consumers should closely look at everything before they ingest it." - Michael Kessler