I am having so much trouble with AOL. Tried to upgrade

  1. to 9.0 . My hard drive crashed ................and burned.
    The computer geek said it was unrepairable.
    And he said a lot of people are having problems with 9.0.

    AND, this was 4 months ago, and I can't get AOL to cancel my service on

    my credit card, although I have called every month for 3 months.
    Today , I call my credit card and the rep who answered my call took 10 minutes describing her problems with AOL and she had the same exact problem !!!!!!!!!!!!!!!

    Took them to court and got her computer paid for and a refund on costs................she said it was lenghthy , but "worth it !!"

    She said lots of people have problems trying to cancel AOL...... that they just won't disconnect you.
    If you do, get a cancellation # .
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  2. 6 Comments

  3. by   fluffwad
    I despise AOL with a passion. They don't have anything that you can't find elsewhere on the net. And you can get internet service and email a lot cheaper than what AOL charges.

    I had to jump thru hoops and make threats to get my AOL subscription cancelled several years ago. I consider their business practices to be very suspicious.
    Last edit by fluffwad on Dec 18, '04 : Reason: left out a few words
  4. by   BeachNurse
    Quote from fluffwad
    I despise AOL with a passion. They don't have anything that you can't find elsewhere on the net. And you can get internet service and email a lot cheaper than what AOL charges.

    I had to jump thru hoops and make threats to get my AOL subscription cancelled several years ago. I consider their business practices to be very suspicious.

    Same here. We tried to use AOL 8.0 a couple of years ago and it caused our system to crash as well. They had every excuse and we had a hard time cancelling as well. Luckily we paid out of our bank account and put a stop payment on AOL. Cost us $30 but well worth avoiding the headaches.
  5. by   NursesRmofun
    Quote from passing thru
    to 9.0 . My hard drive crashed ................and burned.
    The computer geek said it was unrepairable.
    And he said a lot of people are having problems with 9.0.

    AND, this was 4 months ago, and I can't get AOL to cancel my service on

    my credit card, although I have called every month for 3 months.
    Today , I call my credit card and the rep who answered my call took 10 minutes describing her problems with AOL and she had the same exact problem !!!!!!!!!!!!!!!

    Took them to court and got her computer paid for and a refund on costs................she said it was lenghthy , but "worth it !!"

    She said lots of people have problems trying to cancel AOL...... that they just won't disconnect you.
    If you do, get a cancellation # .
    I have had AOL for years. It is "okay". I have had some problems with trying new versions. I recently tried the **new improved** security version of 9.0 and it did wreck some havoc with my system! Argh! I uninstalled it and reinstalled the old 9.0.
  6. by   TiffyRN
    It took us several phone calls and a couple of threats to cancel AOL a couple of years ago. My in-laws had the same problem earlier this year. It took threats and multiple phone calls. I was never crazy about them but after our experience trying to cancel them I am sworn off of them. I used to like their instant messenger but there are several of them out there now that work just fine.
  7. by   psychonurse
    Yeah I was going to go with AOL just cause of the instant messager but I heard about everyones problem with the system so I was glad that we went with Qwest, it works so good...and then I have msn, ICQ and yahoo for instant messaging that i don't need anymore..all those services make to much noise on my computer and dont need anymore..
  8. by   chris_at_lucas_RN
    MANY, MANY, MANY of us have had checkered histories with that bunch.

    I had aol in 1994, and dumped them in favor of nothing, nada, cyber-silence when 2/3 of the time I was online I was forced to download ads and images, and couldn't make that stop.

    Dump them. Complain to your credit card company--send them copies of your emails and/or letters, or at least a list of the dates and times you have telephoned AOL to make them go away.

    If that doesn't work, change credit cards. (Amazingly, that idea will often move your credit card company to action.)

    And get DSL (Yahoo-SBC is something like $30 a month, fast and limitless), or at least a dial up that is right in your own tow, if possible.

    And use Mozilla or Netscape or one of the others. (I like Mozilla because they are all volunteer, and it is free. No hidden agendas there.)

    Good luck getting loose from the AOL tarbaby.

    :uhoh21:

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