Have you been scammed by ebay?

  1. Well it's the second time now that I have paided for an item and not recieved it...unable to contact the seller by email or phone.

    It happen to any of you? Too bad, now I don't trust the whole thing. I'm not out a ton of money, not even $75, but was all excited about getting what I thought I was getting.
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  2. 17 Comments

  3. by   Fun2, RN, BSN
    Quote from kitty29
    Well it's the second time now that I have paided for an item and not recieved it...unable to contact the seller by email or phone.

    It happen to any of you? Too bad, now I don't trust the whole thing. I'm not out a ton of money, not even $75, but was all excited about getting what I thought I was getting.

    Not from Ebay, but from a seller, and only 1 time. However, I have a pretty high feedback, and I love Ebay. I'd rather buy it on Ebay, than to go to the store to buy it. LOL


    My rules of buying: Seller must have a HIGH number of positive feedbacks, Seller must not be brand new, Seller must not pull one over on you with shipping & Handling charges.

    Every now and then I'll try my luck, but not with expensive items.

    Like I said, I've only been burned one time. That was from an old man, talked to him on the phone, but never received the item. He may have been a con artist, or he may have had something happen to him....who knows...
  4. by   Mimi2RN
    I ordered a book from a seller on half.com, But I'm still waiting. He wasn't sure if he'd mailed it, he still has one advertised, and I'm still waiting. I have filed a complaint, but it says it may take 30 days it investigate the situation.

    All the other purchases I've made have been good, quick deliveries, well wrapped. I've even bought from sellers in the UK, no problems.
  5. by   palesarah
    Quote from Fun2Care
    Not from Ebay, but from a seller, and only 1 time. However, I have a pretty high feedback, and I love Ebay. I'd rather buy it on Ebay, than to go to the store to buy it. LOL


    My rules of buying: Seller must have a HIGH number of positive feedbacks, Seller must not be brand new, Seller must not pull one over on you with shipping & Handling charges.
    me too- in fact, I was going to say exactly what you said: I've never been scammed by eBay, but I was, once, by a seller. And then eBay & paypal took care of it, & I got my money back. I have purchased hundreds of items on eBay, in fact I've had to put myself in some eBay-time-outs a few times when I've gone overboard. I love it. I've purchased from sellers in Australia, Japan, Austria, Hungary, Canada, and probably 40 out of 50 states. Clothes, scrubs (very good deals!!!), books, magazines, collectibles, crafts items, Christmas presents. With the exception of the one scam that eBay & Paypal reimbursed me, the biggest problem I've had was someone being rude to me in an email when I asked when my bought & paid for item was going to be shipped, and then the seller sending me an extra in apology.
  6. by   SmilingBluEyes
    Ebay does not scam anyone. People do. It's a risk some consider worth taking. I am not into risk myself. My dh has used ebay to buy some things, with much success and satisfaction, I might add.
  7. by   leslie :-D
    Quote from palesarah
    I've purchased from sellers in Australia, Japan, Austria, Hungary, Canada, and probably 40 out of 50 states.
    wow sarah; now i'm fascinated. do you understand the conversion of the currencies? and after paying shipping costs, are they still deals. it's about time i looked into other countries, presuming they ship worldwide.

    leslie
  8. by   Audreyfay
    I have purchased a ton of stuff from e-bay. NEVER had a bad experience. But, I think the secret is looking for the rating of the seller. Need to be very careful about that. I have purchased yarn, figurines, religious articles, global positioning station for the car, books, even a harp, etc! Everything was great! Sorry to hear about your experience. One bad apple . . .
  9. by   Marie_LPN, RN
    No matter how much feedback someone has, i read all of it, especially the negative. And i only buy from those that have a lot of feedback.
  10. by   palesarah
    Quote from earle58
    wow sarah; now i'm fascinated. do you understand the conversion of the currencies? and after paying shipping costs, are they still deals. it's about time i looked into other countries, presuming they ship worldwide.

    leslie
    I just reply'd to your PM I love getting packages from all over the world, it makes me smile. It's so fun when things are packaged in newspaper or something from another country.

    Tools I use for buying from other countries:
    Babel Fish translator
    Universal Currency Converter
    International Postage Calculator

    I try to always & only use Paypal for paying a foreign seller if I haven't dealt with them before, or don't know them personally or by reputation.

    And yes, sometimes the cost of having something shipped internationally negates the savings! So I always try to get a shipping quote (and always make sure they ship to the US!) before I bid. But even with shipping, I have gotten some amazing deals on eBay. I collect Pez dispensers, and German eBay often has some incredible deals on vintage Pez
    Last edit by palesarah on Apr 21, '05 : Reason: broken link
  11. by   BeachNurse
    Quote from Marie_LPN
    No matter how much feedback someone has, i read all of it, especially the negative. And i only buy from those that have a lot of feedback.
    Same here. I have used ebay for both buying and selling. Only had ONE bad experience w/purchasing..paid for an item then a few days later she said she didnt have it and refunded my money. I left her bad feedback and got one in return! I have never NOT received anything that I paid for in the five years I have used it.
  12. by   SKM-NURSIEPOOH
    all of the time & luv it!!! i too have made purchases with sellers from as far away as italy, austria, england, & australia & as close as the states & canada!!!

    like others have said....check the seller's rating score. also...make sure they're willing to ship outside of their countries (foreign sellers that is) before bidding. and for the luv of god...use paypal to pay for everything. they're an ebay owned company & will cover items for the first $750.00.

    the down side is that some sellers don't like to use paypal anymore as they charge them a fee to receive money....actually...paypal will charge anyone a fee for money deposited into their account & then transfered out to personal bank accounts. that's how paypal make their money. others will use billpay...which actually charges the buyers the service fees. anyhoo...what end-up happening is that some un-reputable sellers will do a bait 'n switch when it comes to the shipping fees. the description may state something is being sent via media postage...i.e. which should only cost something like $3 to $5.00 usd. then you go to do the paypal transaction & lord 'n behold....the shipping cost jumps up from that $3 to $5.00 usd to something like $6 to $9.00 usd!!! those are the people who you report to both ebay & paypal!!!! also, when you "win" a bid or "buy" & pay for the item outright...it should only take up to 14 days from the time you've "won"/"paid" for the item & for it to process via paypal & your bank....for the seller to received their funds via paypal & their banks...& for them to send the item out. *also*...if at all possible...always pay that extra $1.60 (or whatever the cost) postal insurance fee as well (it'll make your life easier). it makes the seller totally responsible for sending the item out via the us postal service (only good in the us obviously). the seller will then give you the tracking # (as proof of postage) in their e-mail correspondence along with the info for when to expect the delivery date. some sellers have been known to lie about sending the items & quite often try to "blame" the postal services for you not receiving your item. they'll only do that if they don't offer you the choice of paying for the additional shipping insurance & those are the ones with terrible seller rating scores. you can't prove or dis-prove whether or not they actually sent the items out if it was never insured. ebay & paypal still have policies of investigating sellers like this & will refund you your money. it's a long & sometimes tedious "chore"...but anytime one has to ask for their money back...especially when dealing with online purchases....it's goin' to take time for the investigation to complete. ebay strongly encourages the buyer & seller to communicate amongst themselves first...if the situation requires third party intervention...they will then intercede.

    i've personally only had problems with three sellers....one dragged their feet in sending me my item (i made the mistake of gaving them a neutral rating before they gave me my score/rating for a buyer & they had the nerve to give me a negative score because i'd "messed-up" their perfect 98.2% score/rating & they had the nerve to have me investigated...as a result...a mutual withdrawal of feedback was the only resolution)....another claimed i've never paid them (i managed to keep all of my paypal transactions kept in more than one spot...encase the paypal site is down)...the last one was someone who decided to close their ebay account just as i was going to pay for the item i'd won (i didn't go through with the transaction as they decided to no longer accept paypal & this was after i'd won the item. they wanted me to send them either a money order or a personal check. well...i wasn't about to send them the money via mail...even if it was only $30.00 usd). i became very suspicious when i tried to contact the last seller to see if they would change their mind about me paying them via paypal & i'd never heard from them again.

    other than that....i've had a blast at buying "hard-to-find" stuff!!! my mother had this album from the sixties. it was a james bond compilation vinyl record. it got broken between my dad & daughter one day. they were moving the stereo from upstairs to downstairs for a baroque & they didn't take the records off the shelf. yup...you've guessed it...they were being lazy. anyhoo...the record broke & it broke my mother's heart (she said that it was older than me). well i was able to find that same album on ebay & received it in record time too. i've been hooked from that time on...lol!!! i've bought all sorts of stuff from them...but refuse to purchase jewerly...i'd loose my mind & end-up broke ^o^ i've seen all sorts sold on there though...things from clothes to jewerly to cars/motorcycles. you name it...it's more than likely sold on there...lol! so....just try & give your seller some time/space...keep the communication open & civil. do remember to score them once you've received your item....& do be honest...but fair with their ratings. and do score them after they've scored you first. send them a reminder that they have to score you first & immediately as you've paid them immediately & without any hassale. your score from them isn't based on a *tit-for-tat* relationship. just remember...future buyers are depending on your scores/feedback!

    have fun ~ cheers!
    moe
    Last edit by SKM-NURSIEPOOH on Apr 21, '05
  13. by   Tweege
    I once made a bid for my kids for a Play Station 2, and lost the initial bid, but was contacted by the seller. Or at least the person I thought was the seller(very slick tactics). He used a name that was an old seller on ebay, so even when I tracked the name, it came up with good feedback. He also used a hotmail address instead of going through ebay. At the time I used my email address as my user name, I'm much wiser now. He was from Canada, and he kept in contact with me until he recieved my Western Union Money order, and actually emailed me and told me the PS2 was on it's way with an additional free game. What a jerk!!!!! :angryfire I lost $276, and felt terrible for my kids as well as feeling very violated. I even tried to track down the name he gave me via the internet people finder stuff, but no luck. I did keep all of the email communications, and still have them, but had no clue what to do. I just gave up after a few months of no success, and chalked it up as a very painful lesson learned. I have since made a lot of purchases on ebay(my husband is an avid ebayer, purchasing things for cars, he's a mechanic) and have since done things in a much more careful and wiser way. No problems since.
  14. by   smk1
    Quote from Fun2Care
    Not from Ebay, but from a seller, and only 1 time. However, I have a pretty high feedback, and I love Ebay. I'd rather buy it on Ebay, than to go to the store to buy it. LOL


    My rules of buying: Seller must have a HIGH number of positive feedbacks, Seller must not be brand new, Seller must not pull one over on you with shipping & Handling charges.

    Every now and then I'll try my luck, but not with expensive items.

    Like I said, I've only been burned one time. That was from an old man, talked to him on the phone, but never received the item. He may have been a con artist, or he may have had something happen to him....who knows...
    those are my general rules as well. I have twice in the past 4 years not recieved something and both times the seller was banned within 1 month. I love Ebay. Oh and I just remembered one time almost 4 months later i received a refund from one banned member's sister. Apparently the seller was in a car wreck and in a coma and finally died and the sister came to take care of the victims "estate", and found all of the packages and refunded the money. Nice honest person there!

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