Computer Guro Help Needed

  1. I bought a PDA (Handera 330) to d/l and use nursing information on it at work and beyond. I am not able to Hot Sync. Yes, I can wait till my saport tech office opens tomorrow. I am hoping somone here can point me into the right direction as to why it is NOT working... NOW

    I did the customary plug in, d/l CD, and minor trouble shooting, alas, I can still not get it to Hot Sync.

    I have a laptop and have heard that complicates it significantly, utilize Windows ME, with a serial connector for the PDA.

    Any positive feedback is appreciated.

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  2. 6 Comments

  3. by   sunnygirl272
    Originally posted by nightngale1998
    I bought a PDA (Handera 330) to d/l and use nursing information on it at work and beyond. I am not able to Hot Sync. Yes, I can wait till my saport tech office opens tomorrow. I am hoping somone here can point me into the right direction as to why it is NOT working... NOW

    I did the customary plug in, d/l CD, and minor trouble shooting, alas, I can still not get it to Hot Sync.

    I have a laptop and have heard that complicates it significantly, utilize Windows ME, with a serial connector for the PDA.

    Any positive feedback is appreciated.

    what message do you get when you attempt a hotsync?
    or does nothing at all happen?didja check this page out: http://www.handera.com/support/330hotfaq.asp
  4. by   sunnygirl272
    also make sure that "hotsync" is open and running...just cuz it's downloaded does not necessarily mean it will begin to run automatically on the computer when you attempt a HotSync...

    that page i posted, go about halfway down or so and there is some hotsync troubleshooting...dunno if you tried that page already....PM me when ya read this and i'll see if i can help ya finger it out....
    Melinda
  5. by   nightingale
    Thank you SunnyGirl... It was nice chatting with ya!
  6. by   sunnygirl272
    nice chatting with you also, Bonnie...post again after you talk to support...i'm curious....
  7. by   jnette
    errr.... while we're on the topic, maybe you whizzes can offer me a little input here ?

    My sis gave me an Intel webcam for Christmas, but my puter is a windows 95, and it has to be a 98 or higher. She gave me her 98 disk to upgrade with... but my daughter says I might not be able to use it without the "product key"...? Says I might crash my whole system.
    But I've heard of others doing this, using someone else's disk.. any input?
    Sure would appreciate it ! Thanx !
  8. by   nightingale
    jnette.. I am not nearly smart enough.. sorry... Maybe someone else can help?

    Sunny:

    I finally got it figured out. I have to hot sync manually because of the set up on the lap top... it "tricks" the soft ware into "identifying the Palm". Got it up and running and have downloaded epocrates drug reference and EKG stuff... what fun!
    Thanks again for your help the other day.

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