I must be PMSing big-time today. I went to our local quickie mart, and since my dtr is sunburned from her school trip (yes she had sunscreen but she's too cool to use it) I said she could get a slurpee. Well, long story short, she spilled it and the girl making our hoagies told me I'd have to pay for both, since I told her she could get another one. I was not happy, but willing to do it, but when I saw the hoagie girl run over to the counter to be sure
we would pay for both, I lost it, and told me dtr to leave it there. I paid for the one we spilled and we left.
Of course I get home, and I am sooooo pi$$ed!! We give this store a lot of business, as well as it being our pharmacy. I typed up a full one-page letter about how any other store gives you a free replacement, we certainly weren't trying to get one over on them, etc. Also mentioned how as a visiting nurse, I frequently referred pt's to them, but I would not continue to do so unless I can get the slurpee I paid for!
It's not the 89 cents, it's the principle of the thing! They made me, a regular-daily- customer, feel like a common thief!! And I will not take that!!
My son read the letter, which I faxed (!) and I was laughing at that point, I asked him, if you were the manager, and you got this letter, what would you do? He said, I think I would give that lady her slurpee!!
OK, I admit it, I went a little over-the-top, but you know what? I didn't take it, and it feels good!!
(OK, pass the prosac!
Thanks for listening!
[ June 08, 2001: Message edited by: hoolahan ]